-
Clients & Customers, Communication, Entrepreneurs, Product Launches, Questions, Survey Tips & Techniques
How to Ask Questions in the Right Order
You know the whole chicken-egg theory, what came first? Well when you’re creating your questions for a survey, this can also be true. Experts argue whether you should ask demographic information upfront, in the end, or not at all. Then others argue about whether they should be optional to answer or not. What I know after doing surveys for over 20 years, is that the right order of your questions does matter. And the best order I’ve found is to: Ask easier questions first Move into more complicated questions that flow End with asking easier questions again. For example, do they get your newsletter, will they want the product as…