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What frustrates me a lot is when…
I’d love to say that I’m Zen enough that nothing bothers me much anymore. And to some degree, that’s an honest statement. Then, on the other hand, when I spend money, and the company I give it to royally messes up a gift, it does kind of frustrate me. There’s one sure way of not getting any repeat business and having your business suck wind… That’s when a customer (me) purchases an item as a gift (for my Mom), and the company discovers it’s out of stock when trying to fulfill the order. Instead of checking with the customer (me)—they send another in stock item. This confuses the customer (me) when…
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The biggest roadblock to your success might be… you
Have you ever been so stressed out and disorganized that work wasn’t getting done, and you felt like you were constantly disappointing your clients? Some of what you’re feeling may be true, and some may just be your stress and fear of disappointing your clients. Yet, whatever the issue is – you still feel like that – what can you do about it? This was me back when I first started my online strategic marketing and launch business. I was running by the seat of my pants most of the time. And I constantly bought new products, attended live in-person events, and was a learning machine. Yet, a lot of the…
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Attitude, Challenges, Clients & Customers, Communication, Entrepreneurs, Marketing, Prospects, Questions
Is your business like Nike? Lessons from an athletic shoe company
Last week, I shared about how your business changes over the years and how that change will impact your dream clients/customers. My core message was to ensure you connect with your power dream clients/customers and interview or give them a survey so you can take into account their needs before you implement your changes. This week, I promised to share some interesting insights from Nike (and the athletic shoe industry) – focusing on sales from a unique perspective. And how these insights can help your business. My spouse, during her college years, supported herself by working part-time at Athlete’s Foot. She was one of their top salespeople. She knows running and athletic…